Booking Terms & Conditions

Copyright

  • J Roberts Photography holds full copyright to the images resulting from this photography services contract.
  • J Roberts Photography reserves the the right to use any photographic images of the client for marketing, advertising, promotions and or other commercial purposes, unless otherwise agreed upon.
  • J Roberts Photography does not take any responsibility for images obtained by illegal means by a third party (i.e copied online etc)
  • Photography prints supplied by J Roberts Photography may not be scanned, copied, or reproduced in any way, and doing so will constitute an illegal breach of copyright.

Client usage

  • The right to use images for promotional and commercial purposes is transferred to the client by J Roberts Photography upon purchase of images.
  • The client is obtaining prints for personal use only, and shall not sell said prints or authorise any reproductions thereof by parties other than the photographer.
  • If the client is obtaining a print for reproduction, photographer authorises client to reproduce the print only. In such event, client shall request that a copyright and credit notice for the photographer be placed adjacent to the photograph on publication, but shall have no liability if the publication refuses or omits to do so.

Social media

  • This clause applies to all use on social media, including Facebook, blogs and Instagram.
  • When published online it is required that citation of photographer be made.
  • The client agrees that they will under no circumstance alter any photographs that are placed in public on the internet including filters.
  • The client agrees to be responsible for any family member or friend who posts our photographs online and agrees that they cannot alter in colour or edit in any way.

Gift Certificates

  • Only the J Roberts Photography Studio operating under licence may issue J Roberts Photography gift certificates.
  • Your J Roberts Photography gift certificate entitles you to a photoshoot session.
  • The dollar value may be used as credit towards any photo shoot style of your choosing regardless of the type that has been gifted to you.
  • The expiry date is the final date for you to have your session. After that date your certificate is no longer valid. Gift certificates expire 3 years from the purchase date.
  • A J Roberts Photography gift certificate is non-refundable, and cannot be redeemed for cash.

Booking Policy

  • A booking fee is required at the time of booking. This payment is non refundable.
  • Your session is not confirmed until this payment is made.
  • Receipt of your booking fee is confirmation of your booking.

Cancellations

  • Booked sessions may be rescheduled one time only with 7 days notice.
  • Rescheduling is within 7 days of your photoshoot date can be made in agreement with the photographer due to weather or illness. However cancellations will forfeit the booking fee.
  • We understand unavoidable circumstance may arise, however, regardless of the circumstance, cancelling or rescheduling within a 7 day time frame or failure to attend your booked session will result in no refunds unless J Roberts Photography agrees otherwise.
  • Please note a separate cancellation policy is in place or Aussie Santa Photos

Refund Policy

  • We will not refund any booking fees, nor accept the return of/refusal to pay charges for any photograph supplied either in print or digital format.
  • No exceptions can be made and photographer cannot be held responsible for individual tastes or exceptions.
  • Once an order has been placed, we will not offer a refund.
  • We may at our discretion allow you to order a different product with the same value.

Payment Plans

Prices

  • All services and/or goods are supplied at the current prices ruling at the time of supply and are subject to change without prior notice.
  • Offers and discounts can only be redeemed on booking and not retrospectively, and new promotions/discounts cannot be claimed against existing bookings.
  • An additional charge is applied to all additional print orders.

Re-print Orders

  • All re-orders shall be treated as an extension of this contract. No responsibility of error will be accepted if orders are given in writing.

Failure to perform

  • If the photographer cannot perform due to fire or other casualty, strikes, illness or other cause beyond the control of the parties, the photographer shall return any funds previously paid by the client but shall have no further liability with respect to this agreement.
  • This limitation on liability shall also apply in the event that photographic materials are damaged in processing, lost through camera malfunction, lost in the mail or otherwise lost or damaged without fault on the part of the photographer.
  • The photographer shall not be liable for any amount in excess of the retail value of the clients order.

Liability

  • J Roberts Photography keeps client files up to 12 months after the photography session and is not liable for any claims after this period.
  • It is a client’s responsibility to take care of children or pets attending the photo shoot session. J Roberts Photography will not accept any responsibility due to any accident to children or pets.
  • Clients are responsible to pay for any damage that may be caused by themselves, their children or pets to the value determined by J Roberts Photography.
  • The client understands that all photographs will be taken and edited at the photographers discretion based on the photographers experience and artistic view.
  • Once a print order has been finalised, no changes can be made.

Photo delivery

  • The photographer will endeavour to deliver digital files as quickly as possible, However this could take up to 3 weeks during busy periods.
  • Digital files are sent to clients via Shootproof. It is the clients responsibility to download and save their files.
  • J Roberts Photography is not responsible for lost files.
  • Printed photographs are sent via a courier service to the clients home for which a delivery charge will be applied.
  • J Roberts Photography is not responsible for lost mail due to a third party.

Legal bits and bobs for the J Roberts Photography website

By accessing and browsing this J Roberts Photography website (The Site), you accept these Terms of Use as well as our Privacy Policy.

1. The Site
This Site provides company information about J Roberts Photography.

2. Compliance with Copyright and Trademark Laws
The elements you see, hear or read on the Site, as well as the Site’s form and substance, are subject to copyright protection. In no event may you use, distribute, copy, reproduce, modify, distort, or transmit the Site or any of its elements, such as text, images or sounds, without the prior written permission of J Roberts Photography. Trademarks, service marks and logos (collectively the “Trademarks”) displayed on the Site are the property of J Roberts Photography or are displayed by J Roberts Photography with authorisation from third parties. No licence or right pertaining to any of these Trademarks shall be granted without the written permission of J Roberts Photography or such other parties who may hold Trademarks displayed on the Site. J Roberts Photography reserves the right to legally enforce any infringement of its intellectual property rights, including seeking criminal prosecution.

3. Images Displayed on the Web Site
The images or photographs of people or places displayed on the Site are either the property of, or used with permission of a third party by J Roberts Photography. The use of these images or photographs is prohibited unless specifically authorised by J Roberts Photography or the third party. Any unauthorised use may violate copyright laws, trademark laws, the laws of privacy and publicity, or any other communications regulations.

4. General Warning
J Roberts Photography shall not be responsible for any damages arising out of your access to, or use of, the Site, including any deterioration of, or viruses that may infect your computer equipment or any other property. While J Roberts Photography uses reasonable efforts to include accurate and up-to-date information on the Site, we make no warranties or representations as to accuracy. J Roberts Photography assumes no liability or responsibility for any errors or omissions in the content of the Site.

5. Limitation of Liability and Indemnity
Neither J Roberts Photography nor any other party involved in creating, producing, or delivering the site shall be liable for any direct, indirect or other damages arising out of your access to, or use of, the Site. You agree to indemnify, defend and hold J Roberts Photography, affiliates, and their respective directors, officers, employees, agents, licensors, or any person or entity involved in the creation, production, and distribution of the Site, harmless from, and against, any and all claims, liability, losses, costs and expenses incurred in connection with any breach by you of these Terms of Use or resulting from, or in connection with, your use of this Site.

6. Links to Other Sites
J Roberts Photography provides links from the Site to other sites of affiliated and non-affiliated companies. Non-affiliated sites are independent from the Site. J Roberts Photography does not edit or control such sites. Links to such sites shall, in no event, constitute an endorsement by or an association between J Roberts Photography and such sites and J Roberts Photography shall not be responsible for any content, products, services, advertising or other matter presented on such sites. We remind you that access to, and use of, any affiliated or non-affiliated sites is subject to their own Terms of Use and privacy policies.

7. Access to the Web Site
J Roberts Photography reserves the right, for any reason, at its sole discretion, to terminate, change, suspend or interrupt access, in whole or in part, to the Site, including its contents, features, or hours of availability without notice. You acknowledge and agree that in connection with the use of the Site you must provide for your own equipment, at your own cost, necessary to access the World Wide Web.

8. Protection of Personal Information
For more information on our policies with respect to privacy protection, please read our Privacy Policy. J Roberts Photography affiliate sites may have their own separate privacy policies and practices. You are encouraged to review these other policies to determine how any personal information you provide may be used.

9. Modification of Terms
J Roberts Photography reserves the right to modify or update the present Terms of Use at any time without notice, so you are encouraged to review them from time to time.